Testimonials

Centerra Homes knows how important great customer service is to earning and maintaining an outstanding client relationship. Our passion lies in building a quality home for you and your family to enjoy for a lifetime. Making you happy enough to tell us so is just icing on the cake.

From our family to yours, thank you for your kind words.

 

All parties involved from the beginning provided exceptional service and guidance.

  Jaime and Maria A.




 

 

 

Just wanted to send a quick note about our great warranty manager John in Teravista! He is always incredibly fast to respond and goes above and beyond to make sure we are taken care of. I had a small issue come up after 5:00 this evening and needed a quick solution in advance of a party we're hosting on Saturday. John helped me solve the problem in no time over the phone. I really appreciate him chatting with me after hours and, as usual, I am very glad he's here in our community.

  Parker T.  

 

 

We love our Centerra home! This was our first home purchase and the whole process from start to finish couldn't have been better. From the first time we went into the model home, Amy was there to answer all our questions and provide all the information we needed to know Centerra was the builder for us. Amy continued to be there for us through our first time home-buyer questions, she provided updates, pictures, and was always responsive via e-mail and phone. We were very impressed with the quality and attention to detail of our builder Chris and the subcontractors used. Chris was also extremely hands on and dedicated to making sure my husband and I were happy with every detail of our home before moving in. Since moving in, we still love our Centerra home and would recommend them to our friends and family! Thanks again!!

  Wesley and Andrea D.  

 

 

Amy was amazing! She went above and beyond sending us updates, photos, always answering our questions or letting us know who to call. She deserves a 10! Kevin was also very quick to respond to any concerns we had and made us feel very comfortable with the building process.

  Michael and Amanda P.  

 

 

We have now been living in our Centerra home in Whitestone Oaks for 1 year and we could not be happier. After our first visit in the Centerra model home with Amy Wills, we knew at that moment that we had found the perfect builder for us. We had been searching the resale market for over a year and then decided we should at least explore the new home market. Honestly, I don't even know why we had considered used homes when we could have a brand new home with everything we wanted in it. The new home factor also eliminates the renovation 'to-do' list that comes with resale homes.

From the time we wrote our contract with Amy, we knew we were in good hands. She is extremely thorough, organized, and kept us informed every step of the way. Chris Mayner also proved to be extremely organized and thorough as he did not miss any of the change orders we had requested to be included in our home. He did a fantastic job of building our home and keeping it on schedule. In fact, he had it completed and ready for closing right on schedule. It was also nice that while under construction our home was kept clean at all times.

Overall, we are very happy with our decision of building a home with Centerra. And to make matters even better, they do a great job of building in the best communities. Over the past year, we have met neighbors who are now friends for our lifetime. Thanks to the team at Centerra!

  Philip and Jenna E.  

 

 

When we first began our search for a new home we had no intention of building. We did not want the hassle. We met Amy at Whitestone Oaks. She has been amazing from the start. We could not find any existing houses that met our needs. Amy told us she would be happy to build a home for us but we were just not ready to make that commitment. She kept in touch from time to time just to see if she could help in any way.

A few months later we went to look in Rancho Sienna. Amy was in the model home there too! To our dismay none of the existing homes in Rancho Sienna met our needs either. Amy was amazing! She took the time to listen to what we were looking for and helped us find the perfect lot with the perfect floor plan. She made to process painless and easy. We had met with many different sales people and many different home builders. Amy was the standout. She was more than willing to help and no matter what we asked for she found a way to help us. We are extremely happy with our new home and our new neighborhood.

  Jeff and Dai W.  

 

 

My husband Amos and I recently closed on our home with Centerra Homes in Falcon Pointe (Garner Plan). We were seeking a second home in close driving distance to my office on Lamar St. in Austin with better pricing and amenities than what we could find in the city limits of Austin. We were fortunate to find a Centerra home in the process of being built and ready for a Fall move-in. Kristy Dees was our sales person and Ricky was our construction supervisor. Building a home can be a stressful process and not void of unpredictable occurrences. We selected Centerra because of the quality, energy efficiency and included upgrades. We were very fortunate to work with Kristy Dees as our salesperson and Ricky Gonzales the construction supervisor. They both have impeccable customer service and responsiveness. Kristy was an incredible help. I had looked at dozens of homes and no other builder helped us in the same way as Kristy. She also trouble shooted our last minute adjustments and responded to my questions and remedied issues day and night. When Kristy was out of the office, her co-worker Xochitl Garcia was there to support us with the same level of focus and customer service. Ricky came in mid-way in the construction process and took charge as the construction supervisor as if he had been there from the beginning. Even after we moved in our home, both Kristy and Ricky responded to questions about how things worked to coming on site and assisting us. Ricky did 2 separate walk through's for our family when my husband was out of town and Ricky personally assured all things were done on time. In addition to Kristy and Ricky, Centerra is partnered with the Ameri-Pro lending team who guided me through the challenging lending process, helping us get a rate below 4% and providing $3000 toward our closing cost! Bedrock Title Company was also amazing. We had to leave in a hurry after closing so they were wonderful to mail us all our closing papers.

Now that I have been in our home for 10 days, I am realizing that we not only selected a incredible home with a fantastic Centerra Team to support us through the homebuilding process, we also chose an incredible community. My family loves the lake in walking distance in addition to the outdoor workout area and beautiful parks. If I were to market Centerra homes I would say you not only get a well constructed, energy efficient home, you get a Centerra team of experienced and dedicated experts from beginning to end of the building process that are always working on your behalf. Additionally, Falcon Pointe community is a best keep secret! It is located 15 minutes from central Austin immediately off the 130 toll road. The community is like living at a resort with several beautiful parks, walking trails, fishing, incredible pool, picnic area and tennis. A golf course and Pflugerville Lake are minutes from your front door as well as nearby restaurant's, shopping, water park and fitness centers. There is something for everyone at Falcon Pointe and you will not be disappointed.

We are very happy with our purchase and even more pleased that we selected Centerra Homes.

We sincerely appreciate the Centerra Team for all that you do!

  Sonja and Amos G.  

 

 

We are so impressed with Centerra Homes! The quality is beyond any other builders we looked at and the cost lower. The sales person, Amy Wills, was delightful, so kind and competent. Likewise, the construction manager, Chris Mayner, was superb and did his utmost to get our home just the way we wanted.

  Matthew and Rachel B.  

 

 

Diane and I want to thank you and everyone on the Centerra Team for the wonderful home that you built for us in 2011, Whitestone Oaks subdivision. It is hard to believe that we have been here almost two years. We absolutely love the area and most importantly are so impressed with the quality and curb appeal of the home that Centerra delivered. From the beginning of our shopping process, we so much appreciated your working with us to make sure that we secured the lot of our choice. Our building superintendent Jim Fite was awesome. He was always prompt in responding to our concerns and kept up with all the fine details to make sure that we were satisfied throughout the process. Additionally, we really understand the value of what we purchased from Centerra. With most home builders, it is easy to spot where the builder cuts corners to remain within a certain price point for the product offering in a given sub division. When I look at our home, I don't see typical builder cost cuts. Instead, I see the little extras that Centerra includes that other builders don't. It feels so good to know that we got great value for what we paid. The excellent quality that we got is evident in how well things look and are holding up after being in the home beyond the first year.

Diane and I often walk around the neighborhood on weekends. We have this funny little saying as we approach our driveway when completing our walks: "...and here is the most beautiful home in the neighborhood"...It is at least in our minds. We so much appreciate what you and your team did to make it that way for us!

  Richard and Diane D.  

 

 

We were very happy w/ the construction & communication w/ the Centerra team throughout the building/buying process. We firmly believe that the home was built well, with good products and good attention to detail. We will recommend Centerra in the future to friends & family.

  Adam and Jennifer D.  

 

 

This is the first home I have had built and I couldn't have asked for a better experience. Rich and Chad were always very pleasant and accommodating. I would definitely recommend Centerra Homes to family and friends. Thanks for a great experience!

  Sylvia and John H.  

 

 

Centerra Homes has been great to work with. We were impressed with how quickly our home was built. The quality of material really stands out when compared to other home builders. We had all of our questions answered. Centerra Homes made us feel comfortable with our home purchase.

The entire process from signing the contract to moving in was enjoyable. Kristy even sent us pictures before we moved from California to Texas of the poured foundation. Our family was able to stop by any time to see the progress of our home being built. Even after moving in to our new home, Kristy and Jim called and visited to make sure we didn't need anything. From our perspective, that showed our family how much they personally care.

  Taris H.  

 

 

Big thank you to Rich & Chad at Centerra Homes! From contracting to closing, the Centerra team made it very easy to work with them. They always put the customer first and were timely and polite with everything. On the day of our final walkthrough the house was absolutely flawless and I am 100% confident in the quality and care that went into its construction! I would happily give 5 stars and would recommend Centerra Homes to anyone looking to purchase.

  Patrick and Jaclyn K.  

 

 

Sorry but do I need to say... AMAZING! Kristy has gone above and beyond for my family. She was very receptive to our needs and has been extremely understanding and patient with our cross country relocation. Neither my wife or myself can express enough good words about Kristy's professionalism and customer service skills.

Jim has also been very receptive and patient with our needs. His work and his team did an exemplary job and are true professionals.

Thank you Centerra, Great Job!

  Jamie and Renee J.